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Junior CX Analyst

🏢 Company: Razorpay
📍 Location: Delhi NCR
💼 Type: Full-time
🎯 Experience: 0–3 years
🏷 Department: Customer Experience
📅 Posted:
👥 Openings: 4
💰 Salary Range: INR 250000 – 450000 CTC

About the Role

Razorpay is seeking a motivated and enthusiastic Junior CX Analyst to join the Customer Experience team. This role involves hands-on work, learning best practices, and contributing to impactful projects within the Customer Service domain. The ideal candidate brings strong expertise in CRM, Zendesk, Customer Success and thrives in a collaborative, fast-paced environment. Razorpay offers competitive compensation, growth opportunities, and the chance to work on meaningful challenges in Delhi NCR.

Requirements

0–3 years of experience in Customer Service. Strong proficiency in CRM, Zendesk, Customer Success, Communication, Problem Solving. Strong fundamentals, eagerness to learn, and ability to work in a team.

Required Skills

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