Junior Customer Advocacy Manager
💰 Salary Range:
INR 250000 – 450000 CTC
About the Role
Coal India is seeking a motivated and enthusiastic Junior Customer Advocacy Manager to join the Customer Experience team. This role involves hands-on work, learning best practices, and contributing to impactful projects within the Customer Service domain. The ideal candidate brings strong expertise in CRM, Zendesk, Customer Success and thrives in a collaborative, fast-paced environment. Coal India offers competitive compensation, growth opportunities, and the chance to work on meaningful challenges in Chennai.
Requirements
0–3 years of experience in Customer Service. Strong proficiency in CRM, Zendesk, Customer Success, Communication, Problem Solving. Strong fundamentals, eagerness to learn, and ability to work in a team.
Required Skills
- CRM
- Zendesk
- Customer Success
- Communication
- Problem Solving
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