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Junior Call Center Representative

🏢 Company: Yes Bank
📍 Location: Gurgaon
💼 Type: Full-time
🎯 Experience: 0–3 years
🏷 Department: Customer Experience
📅 Posted:
💰 Salary Range: INR 250000 – 450000 CTC

About the Role

Yes Bank is seeking a motivated and enthusiastic Junior Call Center Representative to join the Customer Experience team. This role involves hands-on work, learning best practices, and contributing to impactful projects within the Customer Service domain. The ideal candidate brings strong expertise in CRM, Zendesk, Customer Success and thrives in a collaborative, fast-paced environment. Yes Bank offers competitive compensation, growth opportunities, and the chance to work on meaningful challenges in Gurgaon.

Requirements

0–3 years of experience in Customer Service. Strong proficiency in CRM, Zendesk, Customer Success, Communication, Problem Solving. Strong fundamentals, eagerness to learn, and ability to work in a team.

Required Skills

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